Saturday, August 6, 2011

Conflict in the Workplace

Reporting to you live from my back deck on a dining room chair that is super uncomfortable. It's also not 'finished' properly so it's sticking to my back and I'm pretty sure varnish is somehow embedded in my skin. God I'm so hxc.

The title has nothing to do with problems I'm having at work. I was just sort of awkwardly mashing melba toasts and sweet potato dip into my mouth and I got to thinking about how we identify conflict based on location instead of based on people.

Basic Conflict Resolution Troubleshooting:

You're having a disagreement? First things first, WHERE are you?

Not: Is this person mentally unstable? Are they capable of biting you in the jugular?
Not: Who is this person to you? Loved one? Acquaintance? Unstable jugular-bitey crazy stranger?
Not: Is this person having a bad day, a bad week, a bad life?
Not: Is this person a lot like you?
Not: Is this person nothing like you?

I think we way too often choose to ignore the humanity in each other when we bump skulls, or fenders, or belief systems, or egos, or Blackberries, or whatever the fug people bump around with these days.

Consider what you have to defend. What you want to defend. Consider how the other person feels about these same things. Don't consider the walls that house you or the policies that prohibit you.

Something something cue warm fuzzies.

daaaaaaaaw,
Chomps